Shipping policy
OVERVIEW
At Bear Clan Turquoise, we are committed to delivering your order safely and efficiently. All orders are carefully processed and shipped with trusted carriers to ensure a smooth delivery experience.
By placing an order, you agree to the terms outlined in this Shipping Policy.
PROCESSING TIME
All orders are processed within 1–3 business days after payment confirmation.
Processing times may be slightly extended during:
High order volume periods
New product launches
Holidays or peak seasons
You will receive a confirmation email once your order has been processed and shipped.
SHIPPING TIME
Estimated delivery times are as follows:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that these are estimated timeframes and may vary depending on location, customs processing, and courier delays.
TRACKING INFORMATION
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.
SHIPPING FEES
Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping promotions (such as free shipping) will be clearly displayed on the website.
INTERNATIONAL SHIPPING
We ship worldwide. However, international customers are responsible for any customs duties, taxes, or import fees imposed by their country.
These charges are not included in our product or shipping prices.
DELAYS & LOST PACKAGES
We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
If your order is significantly delayed or appears lost, please contact us and we will assist in resolving the issue with the carrier.
CONTACT US
If you have any questions regarding shipping or your order status, please contact us:
Email: majimani@gmail.com