Shipping policy

OVERVIEW

At Bear Clan Turquoise, we are committed to delivering your order safely and efficiently. All orders are carefully processed and shipped with trusted carriers to ensure a smooth delivery experience.

By placing an order, you agree to the terms outlined in this Shipping Policy.

PROCESSING TIME

All orders are processed within 1–3 business days after payment confirmation.

Processing times may be slightly extended during:

High order volume periods
New product launches
Holidays or peak seasons

You will receive a confirmation email once your order has been processed and shipped.

SHIPPING TIME

Estimated delivery times are as follows:

Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days

Please note that these are estimated timeframes and may vary depending on location, customs processing, and courier delays.

TRACKING INFORMATION

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.

SHIPPING FEES

Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping promotions (such as free shipping) will be clearly displayed on the website.

 INTERNATIONAL SHIPPING

We ship worldwide. However, international customers are responsible for any customs duties, taxes, or import fees imposed by their country.

These charges are not included in our product or shipping prices.

DELAYS & LOST PACKAGES

We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

If your order is significantly delayed or appears lost, please contact us and we will assist in resolving the issue with the carrier.

 CONTACT US

If you have any questions regarding shipping or your order status, please contact us:

Email: majimani@gmail.com